News and details of this breach are just beginning to come out but it’s going to be a doozy. The things to understand here are 1) “customers” are anyone and everyone who has a credit card, ever had a loan of any type, etc and thus has a credit rating — you’re likely a “customer” even if you’ve never had any direct interaction with Equifax or have ever even heard of them; and 2) the quantity and quality of the details the hackers know about the victims of this breach are deep and personal — our social security numbers, previous addresses, entire credit history — all the information you are often asked to provide in order to prove you are you.
Take a few minutes to watch this PBS Newshour piece on the cost of banking for the poor and vulnerable. Triple-digit interest rates? How can that possibly be legal?